Charlotte has held roles including SVP of Operations for Signature Flight Support, and SVP of Marketing and Customer Service for Landmark Aviation. She boasts more than 20 years of management, marketing, customer service, and operations experience and earned her BS in Business Administration.
PJ has decades of operational leadership experience, holding various management positions with UPS before joining the Prime Appearance team in 2006. He puts a strong focus on quality and takes a hands-on approach to operational management. PJ holds a bachelors degree from University of Maryland.
Kevin has more than 30 years of aviation experience, starting his career as an Aircraft Mechanic for Cessna Aviation. He went on to hold management and director level roles for both Cessna and Gulfstream, overseeing service centers and customer program management before joining Prime Appearance in an operational leadership role. Kevin studied at Kansas City Metropolitan Community College and Pepperdine University. He holds several pilot ratings in addition to a Lean Six Sigma certification.
Jim boasts more than 25 years of general aviation experience, holding roles ranging from Line Service Technician to Regional Vice President throughout his career. Focusing on operational leadership and customer service, he held various leadership roles for Exxon in the Avitat network as well as Landmark Aviation throughout his career. Jim is a licenses pilot and attended University in Canada where he studied Political Science.
With more than 15 years of industry experience, Steve began his aviation career as an Assistant Manager for Appearance Group, now Prime Appearance. He later served as Station Manager before taking on a regional management role, overseeing 15 locations.
Bill has spent over four decades in the aviation industry, beginning his career as an Aviation Electrician for the US Navy. Subsequently he has held technical, operational leadership, customer service and field support roles for Sikorsky, General Foods, and Bombardier among others. During this time, he was instrumental in setting up four FAA 145 Repair Stations. Before joining Prime Appearance, he served as VP of Fleet Management for CitationShares. Bill is a certified airframe and powerplant technician.