LEADERSHIP TEAM
Image

Name
Charlotte Cheatham
Title
Executive Vice President & COO
Description
Charlotte has held roles including SVP of Operations for Signature Flight Support, and SVP of Marketing and Customer Service for Landmark Aviation. She boasts more than 25 years of leadership, operations, integration, marketing, and customer service experience and earned her BS in Business Administration.
Image

Name
Jay Gregory
Title
Senior Vice President, Operations
Description
Jay has more than 20 years of aviation experience with most of his career being spent at NetJets in various leadership roles. He served as their Director of Procurement, Director of Global Quality & Service, Vice President of Business Operations, and Vice President of Maintenance Production, before taking on the role of Vice President of Service Hub Operations in 2017. This role makes him extremely qualified to take on oversight of our Service Hub operations. Jay earned his Bachelor of Science in Business Administration from The Ohio State University where he also earned an Executive MBA. He is a Six Sigma Blue Belt and holds his private pilot license with instrument rating and complex endorsement.
Image

Name
Jerad Gouge
Title
Vice President, Operations
Description
Jerad carries more than 15 years of experience in the aviation industry, holding operational leadership and fleet management roles with NetJets Aviation and Hawker Beechcraft Services. While at Hawker, he worked in production and was also an Aircraft Mechanic. Jerad is a veteran of the United States Air Force, earning a Purple Heart, Army Commendation and Air Force Achievement Medal during the course of his service.
Image

Name
Zane Hunderson
Title
Vice President, Operations
Description
Zane started his aviation career more than 15 years ago as a Line Service Tech for Atlantic Aviation. He was promoted into various management roles with Landmark Aviation, Signature Flight Support, and Astin Aviation, joining the Prime Appearance leadership team in 2022. He has held roles including Director of Operations and Senior Director of Operations before being promoted to Vice President of Operations for Prime Appearance.